ORS Partners

  • Deputy Director of Credit Review

    Job Locations US-PA-Wyomissing
    Posted Date 2 months ago(1/9/2019 3:00 PM)
    Client & Job Location : Address
    1015 Penn Ave
    Client & Job Location : Postal Code
    Job ID
    # of Openings
  • Overview

    At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences, and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

    Customers Bank, recently named by Forbes magazine as the 35th Best Bank in America (there are over 5,700 banks in the United States!), has an immediate opening for a Deputy Director in our Credit Review department. As a Deputy Director of Credit Review, you will assist the Director in the development and execution of a loan review plan covering the Bank’s commercial loan portfolio(s). Success will be measured by the execution and completion of the annual Credit Review Plan.


    We are looking for a highly motivated, strong communicator, who thrives in a fast-paced environment.


      • Design and implement an effective and dynamic Credit Review Plan and assessment of overall commercial portfolio risk, including periodic analysis of emerging commercial credit, underwriting and portfolio management risk
      • Plan, scope, schedule and manage on-site fieldwork related to the vertical review of the various segments of the commercial loan portfolio including evaluation of adherence to Bank and regulatory policies, procedures and validation of individual risk ratings at the loan level
      • Assist in design and execution of special loan review assignments and horizontal process reviews as required
      • Participate in commercial loan portfolio merger and acquisition due diligence assignments as needed
      • Test for compliance with applicable federal laws/regulations
      • Identify, communicate and support issues that need corrective action and other recommendations for improvement



    • Bachelor’s degree and 5 years minimum previous experience as a credit analyst and 5 years of experience as a Senior Loan Review Officer or Bank Examiner
    • Experience supervising and training junior loan review officers
    • Strong ability to prioritize and organize assignments, i.e. execute the Credit Review Plan
    • Complete multiple projects simultaneously
    • Excellent verbal and written communication skills with the ability to prepare and present review findings and reports
    • Experience evaluating the accuracy of risk ratings
    • Ability to successfully negotiate risk rating changes with loan officers
    • Strong expertise in Microsoft Office-Word, Excel, PowerPoint, Outlook
    • Experienced in software programs for commercial loan analytics
    • Travel may be required for participation in due diligence activities of potential acquisitions

    Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

    VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.


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