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  • Security Specialist

    Job Locations US-PA-Phoenixville
    Posted Date 4 weeks ago(10/25/2018 1:16 PM)
    Client & Job Location : Address
    99 Bridge Street
    Client & Job Location : Postal Code
    Job ID
    # of Openings
  • Overview

    At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences, and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

    Customers Bank, recently named by Forbes magazine as the 35th Best Bank in America (there are over 5,700 banks in the United States!), has an immediate opening for a Security Specialist in our Corporate Security department. As the Security Specialist, you will work closely with the security manager to implement, oversee, and administer the electronic security and physical security of all Bank buildings and branch offices.


    We are looking for a highly motivated, team player, who thrives in a fast-paced environment.


    • Assist in performing risk assessments for all sites to analyze situations that define risk to Team Members, properties, and assets. Identify potential threats and develop action/mitigation plan for these threats
    • Convey ideas, present training, and communicate clearly with all levels of team members
    • Assist in security process improvements that will significantly improve quality/accuracy of work across the team and/or department
    • Contribute to the strategic direction of Corporate Security to build and enhance employee Security
    • Assist with Physical Risk Assessments of all bank buildings on a periodic basis
    • Manage the security operations in absence of Security Management
    • Assist the Security Management and Chief Security Officer with other duties as assigned
    • Support other department functions when needed and enhance organizational initiatives with positive influence
    • Maintain relationships with local, State, and Federal LEO’s/Fire Department Agencies with a high level of awareness of possible criminal activity and/or civil unrest
    • Ensure the proper handling and escalation of security incident and response
    • Assist in managing security company vendor relationships including any contracted security officers
    • Conduct investigations of incidents under the jurisdiction of Corporate Security
    • Report, resolve, and implement corrective action (if needed) for Security incidents
    • Contribute to the development of policies and procedures
    • Oversee and administrate of all physical and electronic security equipment, monitoring devices,
    • card access system, CCTV system, Key Systems and the vendor equipment/systems
    • Participate in ATM Surveys
    • Assists in preparation of enterprise wide evacuation drills and plans to ensure compliance with Local, State, and Federal Fire Safety guidelines
    • Assist the Security Manager with the administration of the Bank Security Program for each Bank branch office
    • Provide subject matter expertise to team members and on assignments/projects in his/her area (s) of responsibility


    • 1-2 years of experience working in security
    • Associate degree and/or law enforcement or security back ground
    • Bank Security Schools and Bank training programs preferred
    • Familiar with DVR/NVR systems – Security Card Access systems and basic Security alarm programing.
    • Understanding of financial institution security requirements and regulations.
    • Strong interpersonal, organizational, and communication skills
    • Ability to work independently
    • Keen sense of humor is valued
    • Must be able to respond after hours
    • Experienced with Microsoft Suite


    Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

    VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.


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