ORS Partners

  • Wire Transfer Manager

    Job Locations US-PA-Wyomissing
    Posted Date 4 weeks ago(5/23/2018 5:13 PM)
    Job ID
    # of Openings
  • Overview

    At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences, and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

    Customers Bank, recently named by Forbes magazine as the 35th Best Bank in America (there are over 5,700 banks in the United States!), has an exciting opportunity for a Wire Transfer Manager within our Wire Transfer Department. As a Wire Transfer Manager, you will be responsible for providing daily managerial oversight of the production wire processing group and all related processes. You will also ensure all wire transactions are done in a complete and timely manner.

     We are looking for an extremely agile individual with excellent organizational skills, who thrives in a fast-paced environment.


    • Guarantee all wire transactions from all channels, foreign currency payments, customer service, wire investigation/research, and reconciliations are done in a complete and timely manner and are in line with all policies and procedures, established service levels, as well as within audit and compliance requirements
    • Oversee the production team that process incoming and outgoing wire transfers for customers and internal bank personnel
    • Ensure all outgoing wires have appropriate approval prior to transmitting funds
    • Monitor incoming wire queues to ensure all transactions are posted in a timely and accurate manner
    • Provide elite customer service regarding wire transfers
    • Monitor and review “OFAC” hits and ensure compliance with Financial Crimes business unit requirements


    • 3+ years of wire transfer experience within a Bank/Credit Union
    • Bachelor’s Degree in Accounting or Finance or equivalent work experience
    • Proficient in Microsoft Office Suite
    • Previous experience using PayPlus software preferred
    • Ability to multi-task with strong project management skills
    • Influential leader who promotes individual growth and development
    • Ability to build strong relationships

    Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

     VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.


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