Customers Bank

Audit Manager

2 weeks ago
Job ID
# of Openings


At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences, and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Customers Bank, recently named by Forbes magazine as the 35th Best Bank in America (there are over 5,700 banks in the United States!), has an immediate opening for an Audit Manager within our Internal Audit department. Reporting to the Audit Director, the Audit Manager will be responsible for assisting the Audit Director in managing the completion of the risk-focused audit plan and for managing the performance and completion of assigned audit engagements and the resources assigned to those engagements. The Audit Manager will provide guidance to Internal Audit Team Members in the performance and completion of audit engagements and provide coaching as needed to assist Internal Audit Team Members in achieving developmental goals.

We are looking for a team player who thrives in a fast-paced environment and has exceptional project management skills.


  • Assist Audit Director/Chief Audit Executive in planning and executing the annual audit plan and risk assessment.
  • Assist in the development and updating of audit programs and procedures.
  • Assign and manage Audit Leads, Seniors and Staff.
  • Review audit field work prepared and audit issues identified, and provide review/coaching feedback.
  • Present and discuss audit issues, as well as make recommendations, with management.
  • Perform audit fieldwork as assigned, including the testing of the design and effectiveness of internal controls.
  • Manage the completion of assigned audits within budgeted hours and by target due dates, and provide periodic status reports to the Audit Director.
  • Prepare or review audit project evaluations for Audit Leads, Seniors and Staff.
  • Provide external audit support as needed.
  • Coach and mentor Audit Leads, Seniors and Staff including the designing and monitoring of professional development plans.
  • Prepare annual performance appraisals for assigned Audit Leads, Seniors and Staff.
  • Implement best practices and procedures to improve the efficiency and effectiveness of the audit group such as CAATs (Computer Assisted Auditing Techniques).
  • Provide consistent quality customer service to all constituents of Internal Audit.
  • Build and maintain effective relationships with management and the Audit Team.
  • Other duties as assigned.


  • Bachelor’s Degree in accounting, finance, or business preferred.
  • Certification such as CPA, and/or CIA; CFE, CRCM, CFSA, MBA desired.
  • Seasoned professional with a minimum of 5-8 years of financial institution audit experience or with public accounting firm.
  • Advanced knowledge in applying professional auditing principles and practices (Institute of Internal Auditor’s International Professional Practice Framework).
  • Advanced knowledge of financial accounting and reporting concepts, controls over financial reporting, accounting department operations and general ledger systems, especially within the financial institutions or financial services industries.
  • Advanced knowledge of internal control identification, evaluation and testing concepts under Sarbanes-Oxley and COSO 2013.
  • Ability to successfully manage multiple assignments simultaneously and oversee/manage assigned staff.
  • Strong attention to detail and highly effective written and verbal communication skills.
  • Ability to effectively build relationships with constituents and co-workers.
  • Ability to manage own time, priorities, and resources to achieve goals and utilize the available time to organize and complete work within given deadlines
  • Ability to work with Microsoft Suite and learn/work with other Customers Bank’s applications
  • Ability to travel when needed. (Minimal)



Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.


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