Customers Bank

Banking Operations Specialist

US-CT-New Haven
1 month ago
Job ID
2017-4692
# of Openings
1
Category
Banking

Overview

The banking operations specialist is responsible for performing a variety of duties related to back office banking operations functions.  Ensure tasks are completed timely, accurately and according to policy and procedures to avoid risk and loss.  Communicate timely critical information to supervisor for resolution

Responsibilities

  • Perform a variety of duties related to banking operations including but not limited to paper and mobile deposit processing, non-post and stop payment exception processing, ACH and wire research ensuring transactions are researched properly and processed accurately in a timely manner
  • Meets critical processing deadlines for all assigned tasks
  • Understand banking regulations to minimize or eliminate potential loss
  • Recognize irregular or suspicious activity and take appropriate steps to prevent loss
  • Ensure compliance with audit and regulatory procedures and adhere to compliance guidelines
  • Notify supervisor as necessary for problem resolution process when there are system issues
  • Provide excellent service to both internal and external customers
  • Perform other duties as required

Qualifications

  • Relevant Bachelors degree or minimum 5 years banking operations experience
  • AAP certified a plus
  • Solid understanding and strong working knowledge of banking regulations
  • Detail oriented and organized
  • Demonstrates analytical problem solving skills
  • Handle multiple tasks simultaneously and prioritize assignments
  • Proficient in Excel, Outlook, Word
  • Proven propensity to learn new technologies quickly
  • Ability to provide stellar customer service to resolution
  • Has the ability to acquire new skills efficiently, and thrives in a collaborative team environment
  • Self motivated
  • Enjoys new challenges in a rapidly growing changing environment

About BankMobile:

Welcome to the banking revolution! Our mission is to make the frustrated consumer say, “Wow! I finally found a transparent, effortless bank!” BankMobile, a division of Customers Bank, is the first mobile bank in the U.S. to offer a completely fee-free banking experience and uses innovative mobile technology to make banking enjoyable and seamless. The Bank is also committed to making each of its customers feel financially empowered through education (social media and blog content), access to a free financial advisor and personal bank. Through constant innovation, use of data analytics, and the establishment of the BankMobile Foundation, BankMobile is truly disrupting the banking space.


BankMobile, a division of Customers Bank, will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

 

BankMobile, a division of Customers Bank. Member FDIC - Equal Housing Lender - All Rights Reserved

 

 

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