ORS Partners

Returning Candidate?

Collateral Specialist

Collateral Specialist

Job ID 
# of Openings 
Job Locations 
Posted Date 

More information about this job


At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Customers Bank, recently named by Forbes magazine as the 35th Best Bank in America (there are over 5,700 banks in the United States!), has an immediate opening for a Collateral Specialist within our Warehouse Lending group. This is a high-volume/high-productivity position where you will be measured on quality of work, customer service, and production. The Collateral Specialist will responsible for loan documentation, loan support, research, process administration, and communication. Other assignments will include daily follow up on MERS Registrations and WET notes with customers.     

We are looking for a customer centered individual that thrives in a fast paced, deadline intensive environment and has impeccable attention to detail.  


  • Daily fundings completed within one hour of submission with high accuracy.
  • Foster positive relationships with both internal and external customers.
  • Accurately reviewing loan documentation and preparing wire requests.
  • Reviewing key data points of loans entered into system.
  • Perfecting collateral.
  • Managing tickler reports.
  • Understanding and reviewing property appraisals.
  • Verifying Closing Protection Letters and Attorney Insurance documents.


  • Professional with at least 2 years of mortgage experience.
  • Exceptional customer service and relationship building skills.
  • Strong interpersonal skills with the ability to work effectively in a team environment.
  • Independent judgement and decision making skills with a strong problem resolution focus.
  • Ability to thrive in high pressure situations.
  • Excellent interpersonal and communication skills.
  • Ability to organize and manage multiple priorities.
  • Commitment to Bank’s values.
  • Bachelor’s Degree in Economics, Finance, or related field preferred.


Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.