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Senior Data Analyst, Enterprise Data Governance

Senior Data Analyst, Enterprise Data Governance

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Information Technology

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At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our Vision, Mission, and Values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our Team Members are on their way to achieve their highest potential and be successful in their personal and professional lives.


Customers Bank, recently named by Forbes magazine as the 35th Best Bank in America (there are over 5,700 banks in the United States!), has an exciting opportunity for a Sr. Data Analyst.This person reports to the Enterprise Data Governance Manager and will initially focus on data used for bank stress testing (DFAST). This newly created position is a great opportunity for someone who likes to stand up new processes and influence change.


We are looking for a person who is passionate about data and who wants to make a difference by ensuring that high quality data is delivered.


  • Determine the authoritative source for critical data elements (CDEs). 
  • Work with data stewards and subject matter experts to document CDE lineage and business glossary definitions. 
  • Coordinate the construction of CDE automated transfers into the data warehouse and creation of associated data quality rules in the database.
  • Support a comprehensive data quality program. 
  • Maintain a data stewardship structure across business units. 
  • Train, coach, and support data stewards. 
  • Profile, analyze, and assess data quality problems.
  • Determine root cause of data quality issues. 
  • Design and execute remediation plans working with data stewards. 
  • Define data quality metrics and business rules. 
  • Continuously measure and monitor data quality.
  • Coordinate the cleansing and correction of systemic data quality defects.
  • Design and implement operational data quality procedures then monitor performance.
  • Maintain metadata management policies and procedures. 
  • Develop, maintain, and enforce standards.
  • Implement and maintain metadata tools. 
  • Manage metadata repositories and data dictionaries.
  • Enforce policies and processes needed to improve and maintain the quality and ownership of data.


Required Experience:


  • Bachelor’s degree.
  • 5+ years of hands-on data management experience.
  • Ability to model and improve business processes.
  • SQL expertise with enterprise databases such as Oracle or MS SQL Server.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail.


Preferred Experience:


  • Oracle PL/SQL programming proficiency.
  • Advanced knowledge of data quality management methodologies.
  • Extract, Transform, Load (ETL) experience.
  • Direct involvement with process management and improvement methodologies. (Lean, Six Sigma, etc.)
  • CDMP certification.
  • Banking background.
  • Familiarity with master data management. (MDM)
  • Basic QlikView dashboard development.



Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.

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